Refund Policy

Refund & Returns Policy

We want you to love your order from Pink Turtle Tees.

Return window

Returns are accepted within 30 days of delivery.

Eligibility

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be defective, damaged, or incorrect

Because our products are made to order, we do not accept returns for reasons such as size preference or change of mind unless the item is faulty.

Return shipping costs

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Refunds

Once your return is approved, a refund will be issued to the original payment method.

How to start a return

Please contact us at support@pinkturtletees.com with your order number and a brief explanation.